Free UK delivery with all orders over £100 (2-4 business days).
Next-day delivery available with 24hr Tracked - £7.99.
UK delivers under £100 are dependent on weight and either £3.99 or £4.99.
EU delivery - £14.99 for jackets & £7.99 for accessories (2-12 business days).
Rest of World delivery - £23.99 for jackets & £14.99 for accessories (3-17 days).
Where is my order?
For delivery updates, please check the tracking link provided with your order.
Should you still have issues, please email firstname.lastname@example.org with your order number.
Full Shipping Policy
How long will it take for my order to arrive?
We always endeavour to dispatch your SQI items within 24hours of receiving your order. However, in times of high order volume, packing& dispatch may take longer.
Shipping rates will be shown during the checkout process & you will receive a dispatch confirmation email with your tracking number and a link to track your order if this is possible with the shipping option that you have chosen.
SQI™/ SQI PRO Ltd cannot be held responsible for courier delays.
Customers who placed their orders before 12pm (UK GMT) can expect to receive their order within 3 working days. Orders made after 12pm will usually take an additional working day. Please note, working days do not include weekends and UK bank holidays.
Please allow 7 working days from shipping date for the order to arrive.
Do I have to pay customs, duties or tariffs?
Shipments outside of the UK may be subject to tariffs, duties, value-added tax (VAT), etc.
- These costs are your responsibility
- These costs are not included in shipping charges
- The shipping company may charge customs fees
- Please contact your local customs office for more information
Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to use.
Please email: email@example.com
We’ll do our best to respond within 24 hours but during busy periods it may take longer.